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Shipping & Returns

SHIPPING POLICY

Processing time for placed order is 2-3 business days. Packages are mailed through USPS and/or FedEx.

Return Policy

Returns are happily accepted but only by the following terms:

 

  • Product(s) must be received by company within 28 days from initial delivery to client, for a full refund minus shipping/handling and any other applicable expenses (postal stamp date will be checked)

  • Client must immediately complete a return request form on website. ALL sections must be completed for processing. Incomplete forms will not be processed. Confirmation email will be sent to client within 2-3 days of receipt. Confirmation email will include all information need to ship product(s) back. Confirmation emails are only sent for properly filled request forms 

  • Product(s) must be unused, unopened, undamaged, and in re-saleable condition with all tamper-resistant seals, packaging, and any cellophane still intact

  • Any free gifts received with product(s) must be returned with package. Free gift must be unused, unopened, and undamaged with all tamper-resistant seals, packaging, and any cellophane still intact

  • After careful inspection of package(s), refund (minus shipping/handling fees, non-return of free gift) will be processed in 7-10 business days in the same form of original payment

  • It is advised to take a photo of product(s) before shipping to company in case of any damages incurred during shipping.

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